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Customer Executive
Uxbridge
£36k
We are recruiting for one of our well established property development companies based in the heart of Uxbridge, who are looking to bring onboard a Customer Executive to join their growing team.
Your primary responsibility will be to ensure a seamless, positive, and customer-centric journey for our client's customers from the initial point of contact through to post-handover support. The role focuses on enhancing customer satisfaction, building brand loyalty, and fostering long-term relationships.
Do you have experience in property development? Do you have a passion for property? Are you happy to attend site visits?
If so, apply today to find out more!!!
Customer Executive duties:
- Oversee the customers journey from start to finish
- Encourage referrals
- Collect feedback to identify areas where customers experience can be improved
- Ensure that customer information, documents, and selections are accurately recorded and tracked
- Attend site visits regularly
- Ensure customers are regularly updated on the status of their property and any relevant processes, reducing anxiety and keeping buyers informed.
- Coordinate with various departments
Customer Executive benefits:
- Free parking onsite
- 25 days holiday plus bank holidays
- Company bonus
- Gym membership
- Health cash plan
- Cycle to work scheme