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Customer Executive
Uxbridge
£36k
We are recruiting for one of our well established property company based in the heart of Uxbridge, who are looking to bring onboard a Customer Executive to join their growing team.
Your primary responsibility will be to ensure a seamless, positive, and customer-centric journey for our client's customers from the initial point of contact through to post-handover support. The role focuses on enhancing customer satisfaction, building brand loyalty, and fostering long-term relationships.
Do you have experience in property development? Do you have a passion for property? Are you happy to attend site visits?
This is a full time office based role (unless out on the road meeting clients) Please only apply if you are happy to work full time in the Uxbridge office.
If so, apply today to find out more!!!
Customer Executive duties:
- Oversee the customers journey from start to finish
- Encourage referrals
- Collect feedback to identify areas where customers experience can be improved
- Ensure that customer information, documents, and selections are accurately recorded and tracked
- Attend site visits regularly
- Ensure customers are regularly updated on the status of their property and any relevant processes, reducing anxiety and keeping buyers informed.
- Coordinate with various departments
Customer Executive benefits:
- Free parking onsite
- 25 days holiday plus bank holidays
- Company bonus
- Gym membership
- Health cash plan
- Cycle to work scheme