Customer Engagement Representative (1205ME)
Southall
Customer Services
£27k per year + bonus up to 6k
Full time / Permanent
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Customer Engagment Representative
We are looking for a customer focused individual with previous experience managing a busy client based. Office based, high call volume experience is a must!! Fantastic telephone manner and communication skills is a must!
You will be working in a fast-paced varied role! You must be able to jump from task to task and dealing with many different customers throughout your day.
Please only apply if you are able to cover a Sunday shift every 3-4 weeks (with a day off in the week)
Full time office based working role - no hybrid or remote option
Duties for customer service representative include:
- Inbound and outbound customer calls
- Processing orders
- Organising deliveries
- Providing quotes
- Updating pricing
- Hitting KPIs and targets
Benefits for customer service representative include:
- Free parking
- Staff discount on products
- Bonus scheme (up to 6k per year depending on performance)
- Life assurance
- Progression opportunities